The Telephone Solution You Never Knew You Needed?

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Communication is a crucial part of any business. 

We all want to feel like we’re effectively communicating with people at every level, which is why it can be necessary for a robust system to allow smooth communication between businesses and customers, colleagues and other organisations. 

You might think that your system is a perfect one. However, there’s a lot that you just haven’t considered yet. A lot that you’ve not thought about. We’re going to be taking a look at the cloud technology, and why it is such a practical solution for your business.

The Current System

So let’s talk a little bit about the current system. It’s essential to understand how you’re changing things to appreciate their value after all. Before the cloud, all businesses built their communication systems on the central premise that the equipment was built into the building itself. Your phone sat on the desk next to your IT equipment, right? It was a lot like your server in that regard because it had to connect to the system to make a phone call.

The New Cloud

The new cloud system isn’t like that at all. It’s sleeker and much more advanced. Out of the box, most cloud telephone systems are loaded with features to revival any traditional on-premise system. The biggest difference is the per-user flexibility that can be achieved with individual user experience possible to be tailored to rather than a one box fits all approach that some older system may have restricted to. The system and calls are run through the cloud, which means that anyone can access it and in most cases anywhere and not restricted to a single location or desk.

Why Should You Upgrade to the Cloud?

So there’s a lot of different reasons why you should think about upgrading your business to the cloud. Chiefly among these is that you’re getting a very professional and capable service from the outset. They’re also much less expensive than their traditional counterparts. There isn’t a massive installation cost that you need to pay, so you can spend less for what is often thought of as being more.

Furthermore, it’s a very flexible system. If you’re a company that has businesses who give their employees the chance to work from home, then you’ve got a new way to keep them connected to the developments in the office. They can take calls wherever they are with ease. There’s also a much smoother distribution of phone calls according to who is free, busy or qualified to connect to that customer - it would pair well with the menus you have when you ring in that help you to navigate the different departments in any organisation.

To summarise, there’s a lot of different things that you should take into consideration when it comes to cloud-based telephone solutions. They offer a lot to any business because they help to make the communication side of your company smooth and easy. You don’t have to worry about expensive installation costs or even a lack of flexibility in how you work and speak to customers and businesses. That smooth cloud-based system allows you to access the different options you’ll need for effective communication. The ability to divert calls to different desks and assign them to people based on specialist skills makes this an ideal way for the modern company to interact with the outside world.

If you want a simple, easy to understand chat over the benefits that a cloud telephone system could bring to your business feel free to get in touch. We offer our years of experience in telecoms to you by way of a discovery session for FREE. All we ask is that you be open with us during this meeting so by at the end of it, a true comparison on old versus new in terms of both equipment and finance can be achieved.

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